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Mar11

Written by:Ananda Jones
3/11/2010 8:38 AM 

Institutional positioning as the more attractive alternative to the for-profit colleges has become a challenge for many public and small non-profit colleges.  For-profit colleges now represent about 7% of the nation's roughly 19 million students who enroll at degree granting institutions each fall.  Accordingly, the University of Phoenix is now the second largest higher-education system in the country, with 455,600 students as of this month.
 
These staggering rates of growth are certainly reason for pause and evaluation.  However, a closer examination of the strengths of such programs makes finding ways of becoming more attractive to these students, and ultimately to increase enrollment, a more promising endeavor.
 
  • Reaching out to adult students - As the number of adult learners returning to school significantly increases, these students are in search of programs that accommodate their work and family responsibilities
  • Online programs - Offer a convenient way for students to complete a course of study with increased flexibility
  • Enrollment speed - From point of inquiry to application for enrollment and financial aid, for-profits get their students up and running in their programs at a record pace
  • Focus on retention - Using systems like "early alert" to identify struggling or at risk students and get them back on track towards degree completion
Additionally for-profit institutions have the advantage, in most cases, of large marketing budgets allowing for a significant presence in the market space, as well as the agility to adapt to new careers on the rise by expanding the number of courses available to fit the demand.  But it does seem that their significant focus on the needs of the learners, and the flexibility that they require is the biggest driver in their success.
  
Many public and small non-profit colleges are competing in this market with powerful degree completion programs for adult learners, either online or in the classroom.  These programs offer both convenience and flexibility

From our experience here is where you can really set your institution apart from your for-profit counterparts.  Your top three critical success indicators beyond what the for-profit institutions do are as follows:
  1. Cost - Particularly in today's economy cost of degree completion plays a major role in an adult student's choice of program.  Many students find for-profit institution programs far too expensive to complete.

  2. Customer Service - At your institution you see your students as people, not numbers.  Adults are more comfortable in an environment where they are respected as an individual and appreciate a personal interaction with their institution.

  3. Community - Private institutions have the opportunity to build significant relationships in the community with local businesses, which can increase enrollment and further the mission of an institution.  
Clearly there is great opportunity for public and non-profit colleges to reposition themselves in the online and adult learner market  as unique and strong competitors.  Establishing a very "learner centered" adult degree program, either online or in the classroom, and communicating this opportunity well to the potential market is a great place to start.

Copyright ©2010 Ananda Jones

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